• University of Maryland Global Campus, Adelphi, Maryland
    Adjunct Assistant Professor                                                                                      Jan 2018 – Present
  • Developed and delivered course content that aligns with the course objectives, utilizing a variety of instructional methodologies to ensure engagement and effective learning.
  • Collaborated with program coordinators and department heads to assess program needs and identify opportunities for curriculum enhancement.
  • Regularly assessed program needs and implemented enhancements to course content and teaching methods to effectively convey subject matter.
  • Addressed relevant student concerns and provided academic guidance to assist them in achieving their academic goals and enhance their chances of successful course completion.

HandySends, Inc., Denver, Colorado                                               
Senior Digital Marketing and Content Director                                                              Apr 2018 – Mar 2020

  • Worked collaboratively with in-house or external content creators to ensure content aligns with brand standards and SEO best practices.
  • Improved website ranking and online presence by analyzing search engine patterns to identify and strategically place keywords and content to improve website exposure.
  • Developed and managed engaging email campaigns, subject lines, and calls to action to maximize open rates, click-through rates, and customer reach.
  • Increased brand awareness and engagement through the creation and execution of social media campaigns that improved reach and resonated with the target audience.
  • Utilized Google Analytics to set up tracking, monitor web traffic, and gather insights that identifies opportunities for content improvement.

Ashford University, San Diego, CA                                                                     
Associate Online Faculty                                                                                                   Nov 2016 – Sep 2018

  • Developed and implemented a variety of learning modalities and support tools to enhance the learning process and create engaging materials to deliver course content.
  • Provided academic guidance and resolved student concerns to assist them in achieving their academic goals and enhance their chances of academic success.
  • Contributed to developing and enhancing course content, materials, and assessments to meet evolving educational standards and the needs of online learners.

Oregon Department of Community Colleges/Workforce Development, Salem, OR
Core to College Alignment Director                                                                                  Mar 2014 – Jun 2015

  • Developed and maintained strong relationships with partner organizations to ensure the seamless coordination of alignment efforts between K12 and postsecondary education.
  • Participated in and supported programs aimed at improving teacher preparation to enhance the overall educational quality and student success.
  • Worked collaboratively with stakeholders to efficiently execute the development and refinement of policies related to the use of standardized assessments for student placement.
  • Coordinated the oversight and administration of standardized assessments to effectively evaluate students’ readiness for credit-bearing college courses.

Oregon University System, Portland, OR
Director Of Educational Technology and Policy                                                          Jan 2003 – Mar 2014

  • Worked collaboratively with clients to design interfaces for online applications and training programs, ensuring they meet the specific needs and preferences of the end-users.
  • Facilitated the effective oversight and management of resource allocation to meet the requirements of grant funds, ensuring efficient use of resources and compliance with grant guidelines.
  • Provided instructional design and development expertise for online learning environments and interfaces to create engaging online learning experiences and delivered quality educational content for over 200 teachers in Oregon.
  • Facilitated policy advisory groups tasked with recommending policies to the seven OUS campuses and to the legislature.

CCH, Torrance, CA
Systems Analyst/E-Learning Developer                                                                        Jan 1999 – Jan 2003

  • Worked collaboratively with external programming contractors to ensure the successful execution of multimedia training projects.
  • Provided comprehensive user support and assistance to learners, addressing their questions and concerns related to multimedia training materials.
  • Designed and developed engaging multimedia training materials for various software products, ensuring content is informative, interactive, and easy to understand.
  • Conducted rigorous testing of multimedia training modules to identify and resolve issues, ensuring the seamless integration of training materials with software products.

IEC, Marina del Rey, CA
Production Supervisor/Instructional Designer                                                                               Jan 1999 – Jan 2003

  • Orchestrated and executed innovative multimedia training initiatives that garnered accolades and significantly enhanced the learning experiences at numerous Fortune 500 organizations.
  • Conducted comprehensive analyses of training efficacy and motivational strategies tailored to Fortune 500 clientele.
  • Directed a team of talented programmers, developers, creative artists, and audio-visual specialists, ensuring the timely and cost-effective delivery of high caliber training solutions.



Pepperdine University
Ed.D. in Educational Technology
Los Angeles, CA.                                                    2006

University of Southern California
in Education, Instructional Technology
Los Angeles, CA.                                                    1997

Mount Saint Mary’s University.                        1994
BS in Psychology
Los Angeles, CA. 


  • Caro, R. A., Harvey, D., Mentz, L., & Quinn, J. M. (2008). Knowledge flows in a highly distributed community of practice. Journal of Battlefield Technology, 11(3), 13-21. 

  • Sparks, P. & Mentz, L. (2006). Electronic note passing: enriching online learning with new communications tools. Journal of Online Learning and Teaching, 2(4), 268-274, http:/ 

  • Caro, R. A., Harvey, D., Mentz, L., & Quinn, J. M. (June 2008). Knowledge Management in Action Paper presented at the Proceedings of the 12th World Multi-Conference on Systemics, Cybernetics and Informatics, Orlando, Florida (pp. 212-217)


·  Academic Star Award-UMGC (2021)-Recognition for impact on students through teaching.